Last Updated: February 1, 2025
This RedNFT & Red Wallet privacy policy (this “Policy”) explains how Redline Blockchain, S.A., a Panamanian corporation registered under Folio No. 155712200 of the Public Registry of Panama, and its affiliates (“we,” or “us”) process information about you.
This Policy applies when you use the RedNFT or Red Wallet websites, mobile applications, browser extensions, payment processing services, application programming interfaces, and other online products and services offered by Redline Blockchain that link to this Policy (collectively, our “Services”), contact our customer service team, engage with us on social media, or otherwise interact with us or our Services.
We may change this Policy from time to time. If we make changes, we will notify you by revising the date at the top of this notice and, in some cases, we may provide you with additional notice (such as adding a statement to our website or sending you a notification). We encourage you to review this Policy regularly to stay informed about our information practices and the choices available to you.
1. COLLECTION OF INFORMATION.
1.1. Information You Provide to Us. We collect information you provide directly to us. For example, you can provide information directly to us when you:
· Create a business or consumer account.
· Use our Services to send and receive money or cryptocurrency or to buy and sell cryptocurrency.
· Request access to features, request customer support, or otherwise communicate with us.
1.2. Types of Information Collected. The types of information we may collect about you include:
· Personal Information: Name, contact information (email, postal address, phone number), date of birth, username, profile image, photograph, government-issued ID numbers, payment details (including blockchain addresses), and proof of address.
· Identity Verification Information: Government-issued identification documents, photos, proof of address, and identity confirmation details.
· Financial Information: Bank account and routing numbers, payment method information, and transaction data.
· Business Information (for business accounts): Business name, physical and mailing address, tax ID, proof of legal formation, and information about beneficial owners.
1.3. Information We Collect Automatically When You Interact with Us. When you use or interact with our Services, we automatically collect certain information, including:
· Transactional Information: Details about cryptocurrency transactions, payments, transaction amounts, dates, origins, destinations, and counterparties.
· Device Information: Details about your device, such as hardware model, operating system, mobile network, IP address, browser type, and app version.
· Location Information: Approximate geographic location inferred from your IP address.
· Tracking Technologies: Cookies, web beacons, and similar tools to collect information about your use of our Services.
1.4. Information We Collect from Other Sources. We collect information about you from third-party sources, including:
· Identity verification and know-your-customer (KYC) service providers.
· Financial institutions and payment providers.
· Other users who interact with you through our Services.
1.5. Information We Derive. We may derive information about you based on the information we collect, such as inferring your preferences based on transaction history or identifying potentially fraudulent activities.
1.6. Collection of Information Related to NFTs. When you interact with NFTs through our Services, we collect and process the following types of information:
· Blockchain Data: Information about your wallet address, transaction history, and interactions with smart contracts.
· NFT Metadata: Any metadata associated with NFTs you mint, purchase, or sell through our platform, including title, description, and attached files. This information is recorded on the blockchain and is immutable. While we facilitate transactions, we do not control or alter blockchain data.
2. DEFINITIONS PROVIDED BY PANAMANIAN REGULATION.
· Personal Data: Any information that identifies or makes a natural person identifiable.
· Confidential Data: Data protected by law or confidentiality agreements.
· Sensitive Data: Data related to racial or ethnic origin, beliefs, trade union membership, political opinions, health, life, sexual orientation, genetic data, or biometric data, regulated to uniquely identify a person.
3. USE OF INFORMATION.
3.1. General Use. We use the information we collect to provide, maintain, and improve our Services, including:
· Processing transactions and enhancing user experience.
· Authenticating and verifying identities.
· Sending transactional and account-related communications.
· Sending marketing communications (with your consent).
· Detecting, investigating, and preventing fraudulent or illegal activities.
· Complying with legal and regulatory obligations.
· De-identifying or anonymizing data for analysis.
3.2. Use of Information Related to NFTs. We use the information collected during NFT interactions to:
· Facilitate the minting, purchase, sale, and transfer of NFTs.
· Ensure compliance with legal and regulatory obligations.
· Provide support services for NFT-related activities.
4. SHARING OF INFORMATION.
We share information in the following circumstances:
· Service Providers: With vendors and professional advisors who assist us with web hosting, identity verification, fraud prevention, and more.
· Financial Institutions: With our financial partners for processing transactions.
· Legal Compliance: To comply with legal obligations, such as tax filings, court orders, or law enforcement requests.
· Business Partners: With partners that jointly offer products or services.
· Corporate Transactions: During mergers, acquisitions, or financing negotiations.
· Aggregated or De-identified Data: Shared for analysis or other lawful purposes.
5. CONSENT MECHANISMS.
5.1. Cookies and Tracking Technologies. By using our Services, you consent to the use of cookies and similar tracking technologies. You can manage cookie preferences through your browser settings. Some features of our Services may not function properly without cookies.
5.2. Marketing Communications. We will only send you marketing communications with your explicit consent. You can opt out at any time by following the unsubscribe instructions included in each communication.
6. BLOCKCHAIN TECHNOLOGY PROVISIONS.
6.1. Protection of Wallet Data. We employ industry-standard security measures to protect wallet-related information, including:
· Encryption: Sensitive wallet data is encrypted both in transit and at rest.
6.2. Private Key Responsibility. If you use our Services to manage a digital wallet, your private key is never stored on our servers. You are solely responsible for safeguarding your private key. We cannot recover private keys if lost, and losing your private key may result in the permanent loss of funds.
6.3. Blockchain Transparency. Transactions involving cryptocurrencies or NFTs are processed on public blockchains. This means that transaction details, including your wallet address, the transaction amount, and any associated metadata, may be visible to the public. We do not have control over the immutability or transparency of data recorded on the blockchain. Users should exercise caution when sharing information that could identify them in blockchain transactions.
7. ANALYTICS.
We allow third-party analytics services to use cookies and other technologies to collect information about your use of our Services and other online activities. This information is used to analyze trends and improve our Services.
8. TRANSFER OF INFORMATION TO THE UNITED STATES AND OTHER COUNTRIES.
We and our service providers operate globally. When transferring your data to jurisdictions with different data protection standards, we implement safeguards, including contractual clauses, to ensure compliance with Panamanian regulations.
9. YOUR RIGHTS AND CHOICES.
9.1. Your Rights. Under Panama’s Law 81 of 2019, you have the right to:
· Access your personal data.
· Request rectification of inaccurate or incomplete data.
· Request erasure of data under certain conditions.
· Object to the processing of your data for specific purposes.
9.2. Your Choices
· Account Information: Update or correct your account information through your account settings.
· Cookies: Adjust browser settings to manage cookies.
· Marketing Communications: Opt-out of marketing emails by following the instructions in those communications.
· Push Notifications: Disable notifications in your device settings.
10. PROTECTION OF INFORMATION.
We implement robust security measures to protect your personal information. Access to your data is limited to authorized personnel, and we adhere to strict confidentiality standards. If you believe your data has been compromised, contact us immediately at [email protected].
11. DATA RETENTION.
We retain personal data only as long as necessary to provide our Services and fulfill the purposes outlined in this privacy policy. Retention periods may vary based on the type of data and regulatory requirements.
12. CHILDREN’S PRIVACY.
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will delete it promptly.
13. DATA BREACH NOTIFICATIONS.
In the event of a data breach that affects your personal information, we will notify you promptly, as required by applicable laws. Notifications will be sent via email or through other appropriate communication channels.
14. AMENDMENTS TO THE POLICY.
We may update this privacy policy periodically to reflect changes in our practices or applicable laws. Changes will be posted with a revised “Effective Date,” and in some cases, we may provide additional notice (e.g., email or website notifications).
15. DISPUTE RESOLUTION.
This privacy policy and any disputes arising out of or in connection with it are governed by the laws of Panama. Any disputes will be resolved exclusively in the courts of Panama City, and in accordance with our Terms of Service found at https://www.rednft.io/ and https://redlinewallet.io/
16. SEVERABILITY.
If any provision of this privacy policy is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
17. LIMITATIONS OF LIABILITY.
We are not liable for any damages resulting from unauthorized access to your account, loss of private keys, or the misuse of blockchain technology outside our control. Users are responsible for safeguarding their account credentials and wallet information.
18. CONTACT US
For any questions, concerns, or requests related to this Policy, please email us at [email protected].